Refund Policy

Thank you for shopping with A1 SUPER DEALS LLC. We strive to provide high-quality electronics and excellent customer service. If you are not satisfied with your purchase, we are here to help. Please read our Refund Policy carefully to understand your options.

1. Refund Eligibility

To be eligible for a refund, the following conditions must be met:

  • The item must be returned within 30 days from the delivery date.
  • The item must be unused, in the same condition that you received it, and in its original packaging.
  • You must provide a receipt or proof of purchase.

2. Non-Refundable Items

The following items are not eligible for refunds:

  • Products that have been damaged, altered, or used after delivery.
  • Gift cards, downloadable software, or other digital products.
  • Products purchased during promotional sales or with a discount coupon.

3. How to Request a Refund

If you meet the eligibility criteria, please follow these steps to initiate a refund:

  1. Contact our customer service team at support@a1superdeals.com to request a refund.
  2. Provide your order number and a description of the issue with the product.
  3. Our team will review your request and provide instructions for returning the item (if applicable).

4. Refund Process

Once your returned item is received and inspected, we will notify you of the status of your refund. If your refund is approved, it will be processed, and a credit will be applied to your original payment method within 7-10 business days.

If your return is not accepted due to damage, use, or other disqualifying factors, you will be informed, and no refund will be issued.

5. Shipping Costs

Shipping costs are non-refundable. If you are requesting a refund for a defective item, we will cover the cost of return shipping.

6. Exchanges

If you received a defective or incorrect product, we may offer an exchange rather than a refund. Please contact us within 30 days of receiving the product to arrange an exchange.

7. Late or Missing Refunds

If you haven’t received a refund yet, please:

  • Check your bank or credit card statement.
  • Contact your bank or payment provider, as processing times can vary.
  • If you've done all of the above and still haven't received your refund, please contact us at support@a1superdeals.com.

8. Contact Us

For any questions or concerns about our refund policy, please contact us at:
Email: support@a1superdeals.com