Shipping policy
At A1 SUPER DEALS LLC, we are committed to delivering your orders quickly and securely. This Shipping Policy outlines the details regarding shipping methods, costs, and delivery timelines for your purchases.
1. Shipping Destinations
We currently ship to [list countries/regions you ship to, e.g., the United States, Canada, Europe, etc.]. If your location is not listed, please contact us at support@a1superdeals.com to inquire about shipping options.
2. Processing Time
- Orders are processed within 1-3 business days of receiving payment.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery time is [X-Y business days].
- Express Shipping: Estimated delivery time is [X-Y business days] (additional charges apply).
Delivery times may vary depending on your location, shipping method, and other external factors such as weather or customs processing.
4. Shipping Costs
Shipping costs are calculated at checkout based on the weight, size, and destination of your order. Any applicable taxes, duties, or customs fees are the responsibility of the customer.
5. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this number to track your package's progress. If you do not receive tracking information, please contact us at support@a1superdeals.com.
6. Lost or Damaged Shipments
If your package is lost or damaged during transit, please notify us within 7 days of receiving the package or the expected delivery date. We will assist you in filing a claim with the carrier and, depending on the circumstances, offer a replacement or refund for your purchase.
7. Undeliverable Packages
If a package is returned to us due to an incorrect address, failure to claim, or an issue with the delivery address, the customer will be responsible for any additional shipping fees required to resend the order.
8. International Shipping
For international orders:
- Delivery times may vary based on customs processing and location.
- The customer is responsible for any customs duties, taxes, or additional fees that may apply to international shipments.
9. Contact Us
If you have any questions or need assistance with your order, please contact our customer service team at:
Email: support@a1superdeals.com